With respect to difficult situations where there is significant interaction online, ICMediaDirect advises addressing the complaint offline where possible by asking for the customer’s details or requesting to contact them privately. Experts at the firm have noted that this can reduce the impact of any further mistakes and the pressure on the business manager dealing with the complaints.
Month: June 2017
Leading public relations and reputation management company, ICMediaDirect elaborates on how negative reviews have a significant financial effect on businesses, according to research suggesting that 86 percent of potential customers will think twice about buying a service from a company with negative feedback. With another survey showing that 9 out of 10 people stating that they take online reviews ‘very seriously,’ the agency is honored to provide advice on how a firm can recover following negative online feedback. Companies can check their Online Reputation Report today, by visiting http://www.icmediadirect.com.
This year’s edition of Affiliate Summit will feature a collection of keynotes from most influential and thought-provoking public figures in the field of digital platforms and marketing. Speaker Scott Stratten, a social media and relationship marketing expert, President of Un-Marketing and the author of four best-selling business books, is one of “America’s 10 Marketing Gurus”, according to Business Review USA. The final and concluding day of Affiliate Summit East 2016 will see an SEO keynote panel, featuring Bruce Clay (President of Bruce Clay, Inc.), Duane Forrester (VP at Bruce Clay, Inc.), and Stephan Spencer (Co-Author of The Art of SEO).
The world’s most renowned online reputation leaders and a PR powerhouse, ICMediaDirect will come together with other companies, industry leaders, and influencers at Affiliate Summit East (ASE) 2016 to share invaluable market insights and hear views of other participants on the trending issues nationwide and internationally. July 31 through August 2 are the dates, at New York’s Marriott Marquis. The annual tradeshow will bring together over 5,000 marketers, vendors, and networks, along with media outlets. Reputation management experts at ICMediaDirect will cover the importance of upholding an unparalleled online brand for businesses as well as individuals and will tackle some of the forward-thinking plans they utilize for successful online marketing. To access your personal or your company’s Online Reputation Report, head to http://www.icmediadirect.com.