ICMediaDirect has a significant track record in efficient reputation management, having enhanced the brand image of Fortune 500 firms, public personalites, athletes, and politicians. The agency uses a forward-thinking strategy for diminishing the undesired impact of criticism. First, determine if a comment is genuine. Some information posted online is the result of competing companies or brands. The best course of action here is to request that the review be removed citing its unlikely truthfulness. Second, find out if a review is an opinion. If so, a company has the perfect chance to share factual, positive information about their services, while diluting the review’s effectiveness. When a customer has left experienced, but negative feedback, then it is time to react fully and firmly. ICMediaDirect recommends a thorough approach, combining an apology with a proactive solution to a client’s issue.
Month: May 2020
As the world’s most renowned leaders in online reputation, PR powerhouse ICMediaDirect will join other companies, industry leaders, and influencers for Affiliate Summit East (ASE) 2016 to share invaluable market insights and hear views of other participants on most trending issues nationwide and internationally. Scheduled for July 31 through August 2 at the New York Marriott Marquis in New York, this annual tradeshow is expected to bring together over 5,000 marketers, vendors, networks and media firms. Reputation management experts at ICMediaDirect are set to speak on the importance of building an unparalleled online brand for businesses as well as individuals and will tackle some of the progressive strategies they utilize for successful content marketing. To see your personal or your company’s Online Reputation Report, visit ICMediaDirect homepage at http://www.icmediadirect.com.
A recent study has concluded that 9 out of 10 individuals react to internet reviews, with participants suggesting they see reviews as equally significant to a friend’s recommendation. Respected PR firm ICMediaDirect explains the importance of reputation management and works with businesses and individuals to capitalize on their feedback. The results of this study were put into an infographic by Invesp, and show just how vital word of mouth is in the marketplace. The findings also show that customers will spend nearly 31% more money on the services of businesses showing top reviews, and 72% of responders will only make a purchase after viewing positive feedback. Your Online Reputation Report can be viewed now, by visiting http://www.icmediadirect.com.
The SBIEC is a respected authority on recognizing companies across many industries that meet its standards of excellence. It encourages independent enterprise and entrepreneurial growth, offering the opportunity for companies of all sizes to be recognized for their performance. Particular focus is given to meeting and exceeding expectations for customer service, product quality and business ethics. ICMediaDirect has received its third consecutive award because of its ability to maintain these essential qualities, as it pioneers and masters Internet strategies that benefit its hundreds of clients each day. Its team of experts are capable of recognizing all undesired online content, and build their various campaigns to improve search engine results on different web browsers.