ICMediaDirect Recommends Handling Serious Complaints Offline
With regards to irksome circumstances where there is a lot of interaction online, ICMediaDirect endorses handling the grievance off the internet where probable, by asking for the customer’s particulars or demanding to contact them privately. Authorities at the firm have noted that this can decrease the impact of any additional errors and the pressure on the business manager handling complaints.
Read more: https://finance.yahoo.com/news/icmediadirect-reputation-management-ic-media-051411935.html
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