Respected public relations and reputation management firm, ICMediaDirect explains that negative reviews can have a direct effect on a business’ bottom line, as noted by data suggesting that 86 percent of potential customers will think twice about patronizing a company with unfavorable feedback. With another survey noting that 9 out of 10 people take online reviews ‘very seriously,’ the agency has elected to provide advice on how companies can recover after suffering negative feedback online. See your Online Reputation Report today at http://www.icmediadirect.com.
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