ICMediaDirect, the DC-based Reputation Management and PR agency located in the New York City and Washington, constantly provides insight on the importance of online reputation for high profile businesses and individuals. The experienced team of reputation consultants have been providing brand repair expert services and bettering the online status of top individuals and Fortune 500 firms. For the third time in a row ICMediaDirect has received the New York Excellence Award from the Small Business Institute for Excellence in Commerce (SBIEC) as a result of showing strong business ethics and corporate values. Check your Online Reputation Report now, by visiting http://www.icmediadirect.com
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ICMediaDirect is a leading public relations and online reputation management agency working to transform the way high-profile individuals and companies are able to manage brand information. The award-winning firm has revealed the key pillars of managing online reputation for firms and individuals, while many organizations struggle to develop viable, responsive digital media efforts. The company’s strategic campaigns not only suppress unfavorable publicity in search engine results, they have given a voice to hundreds of companies and individuals seeking to project a positive message online. View your Online Reputation Report now, by visiting http://www.icmediadirect.com.
With respect to difficult situations where there is significant interaction online, ICMediaDirect advises addressing the complaint offline where possible by asking for the customer’s details or requesting to contact them privately. Experts at the firm have noted that this can reduce the impact of any further mistakes and the pressure on the business manager dealing with the complaints.